Your privacy is our priority

24bdb Privacy Policy
Your information is in safe hands

When you open an account or place a bet on 24bdb, this page clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

How we approach privacy

The key pillars of 24bdb's privacy policy at a glance

End-to-end protection

All your personal and financial information is protected with SSL encryption — your data is encrypted both in transit and at rest.

Not Sold to Third Parties

Your data is never sold to advertisers or any other third parties. 24bdb does not profit from your personal information.

Your control

You can view, correct, or request deletion of your stored information at any time. Your data belongs to you.

Secure Data Storage

All personal data, including KYC documents, is stored on secure servers. Multiple layers of security are in place to prevent unauthorized access.

Regulatory Compliance

24bdb complies with international data protection standards. All information is collected in accordance with AML and KYC regulations.

Transparent notifications

We will notify you in advance of any changes to the policy. No hidden terms — everything is clearly stated here.


Quick Summary: 24bdb respects your privacy. We only collect the information we need, keep it secure, and never share it with third parties without your consent. This privacy policy explains exactly what we do with your data.

1 What information we collect

When you register an account and use our services on 24bdb, we collect various types of information. This data is used solely to improve our services and meet legal obligations.

Type of Information Example Why it is collected
Identity Information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, phone number, address Account communications and security alerts
Financial information Mobile Banking/Nagad number, bank account details Deposit and withdrawal processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Activity data Betting history, login logs, transaction records Account management and dispute resolution

If any information beyond the above is collected, you will be notified in advance and your consent will be obtained. 24bdb never collects personal information beyond what is necessary.


2 How Data Is Collected

24bdb collects information through several methods. Each is described in detail below:

  • Directly from you: Information you provide through the registration form, KYC uploads, payment details, and when contacting support.
  • Automatically: Technical information is collected through cookies, web beacons, and log files while you browse the site.
  • From Third Parties: Limited data may be received from payment gateways and identity verification agencies — for verification purposes only.
Please Note: If you sign up for 24bdb using a social media or third-party login, the privacy policy of that platform also applies. 24bdb does not control that data.

3 Purpose of Data Use

24bdb uses the information collected for specific purposes only. Data is never misused under any circumstances. The full list is provided below:

  • To complete account registration, management, and the KYC verification process.
  • To securely process deposit and withdrawal transactions.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and resolve disputes.
  • To send bonuses, promotions, and personalized offers (where you have given consent).
  • To improve platform performance and enhance the user experience.
  • To comply with legal and regulatory obligations.
  • To ensure responsible gaming — monitoring for signs of potential addiction.

4 Sharing Information with Third Parties

24bdb does not sell your personal information. However, in specific circumstances, limited data may be shared with trusted partners:

  • Payment Providers: Payment services such as Mobile Banking, Nagad, Rocket, or bank providers receive limited data solely to complete transactions.
  • Identity Verification Agencies: For identity verification as part of the KYC process, information may be shared with authorized agencies.
  • Law enforcement agencies: Information is disclosed when legally required by court order or government directive.
  • Technology Service Providers: Third-party service providers contracted for hosting, cloud storage, or analytics may access your data — however, they are bound by strict confidentiality agreements.
Important: Your information is not shared with any third parties beyond those listed above. 24bdb never sells your privacy-protected data to advertisers or data brokers.

5 Cookies and tracking technologies

24bdb uses cookies and similar technologies on its website to enhance the user experience and maintain platform security.

  • Essential cookies: Required for login sessions, security, and core functionality — these cannot be disabled.
  • Functional cookies: Used to remember your language preference and theme settings.
  • Analytics Cookies: Anonymous data is used to understand which sections of the site receive the most traffic.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.


6 Data Storage & Retention

24bdb retains your information for as long as necessary

24bdb retains your information for as long as required or legally mandated. Even after account closure, certain data may be kept for a specified period.

Type of Information Retention Period
Account and identity information Up to 5 years after account closure
Financial transaction records Up to 7 years for legal requirements
KYC documents 5–7 years as required by regulatory obligations
Logs & Technical Data Up to 12 months
Marketing Preferences Until consent is withdrawn

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.


7 Your rights

Under 24bdb's privacy policy, you have important rights over your own data. You may exercise these rights at any time:

Right of Access

You can request a copy of the information we hold about you.

Right to Rectification

You may request that incorrect or outdated information be corrected.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Portability

You can export your data in a readable format at any time.

Right to object

You may opt out of marketing communications or object to specific uses of your data.

To exercise your rights: Reach out to our support team by email. We aim to respond within 30 business days. In some cases, identity verification may be required.

8 Minor's Privacy

24bdb strictly does not collect or process data from anyone under the age of 18. Age is verified at registration and confirmed through the KYC process.

  • If any data from a minor is collected inadvertently, it will be deleted immediately.
  • If a minor's account is identified, it will be closed immediately.
  • If a parent or guardian believes their child is using 24bdb, please contact our support team immediately.

9 Security Measures

24bdb uses multiple technical and organizational security measures to protect your information. We believe strong security is the foundation of genuine privacy protection.

  • SSL/TLS encryption: All data transmissions are protected with 256-bit encryption.
  • Two-Factor Verification: Two-factor authentication (2FA) is available to secure your account login.
  • Firewall & Anti-Fraud Systems: Detects suspicious activity in real time.
  • Restricted access: Only authorized personnel are permitted to access user data.
  • Regular Security Audits: Vulnerabilities are identified through penetration testing and security audits.
What you should do: Never share your password with anyone. If you notice any suspicious activity, contact our support team immediately.

10 Privacy policy changes

24bdb reserves the right to update this privacy policy as needed. Any changes will be reflected in the "Last Updated" date at the top of this page. For significant changes, you will be notified via email or in-app notification.

  • Continued use of the site after any changes will be considered acceptance of the updated policy.
  • Check this page regularly and stay informed about any updates.
  • If you do not agree to the updated policy, you may request to close your account.

11 Contact

For any questions, requests, or complaints regarding the privacy policy, please contact our dedicated support team. We will respond as promptly as possible.

Email: [email protected]
Response time: Typically within 1–3 business days
Data Request: Processed within 30 business days

Reach out to us directly with any privacy concerns — we're always here to help.


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By registering, you agree to our Privacy Policy and Terms & Conditions.


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